Great evening I generally dislike the specialist co-op and I sent them two messages, kindly assistance check assuming how I treated right. called the client assistance commonly and I additionally sent you an email

Great evening I generally dislike the specialist co-op and I sent them two messages, kindly assistance check assuming how I treated right. called the client assistance commonly and I additionally sent you an email however I didn't get any assistance, I'm sending this email once and for all after that I will send the email directly to ICASA perhaps there I'll find support. Here is my question once more, I called cell C client assistance requesting an update last week the woman who was helping me said that my SIM card doesn't meet all requirements for an overhaul so she will send me a new sim, I asked her what will befall the SIM I'm utilizing now since I can't bear to pay for the two of them. She said that she will assist me with dropping it and on the off chance that it was not called essentially she will transform it from 10G to 500 mb which will cost me R49 so I'll be paying R199 and R49 this month. The I called again to check assuming she had the option to drop or change how much information on my SIM and I conversed with another woman who asked me what occurred and I clarified what happened then she minded the framework and afterward she let me know that my SIM does quality for an update then I inquired as to whether she can assist me with changing what ever that was off-base then she said it was heightened to some unacceptable division so she will correct that. Following week on Monday on the 31st of January there was a dispatch fellow at my door conveying a SIM card, following getting paperwork done for conveyance I called cell C since I was befuddled now after the discussion I had with the woman from client support. I set aside a person this opportunity, I asked him how much am I going to pay and he said R320 I inquired as to why since that is not what I requested then he said they'll charge the sum we settled on I ought not stress, he was not generally so amicable as the initial two women but rather basically he responded to me. The next day on the first of February I looked at my old SIM I observed that my full information was kept rather than 500mb. I called again and the woman who addressed let me know that both my SIM cards were stacked with information so I should pay for the two of them. I asked and implore her to assist me with correcting the slip-up in light of the fact that I can't bear to pay for two agreements I even disclosed to her what occurred and she currently new the story in light of the fact that the matter was heightened to her office after I detailed and ask the woman who assisted me with raising the case to her office. She said there's nothing she can do all I want to do is to pay for the information that was saved to me, I requested the director imagining that perhaps the individual could possibly help me and the woman said the supervisor won't assist me with anything. I'm extremely disillusioned and harmed simultaneously on the grounds that I didn't simply sign the agreement I disclosed to the specialist that R199 is the sum that I can manage and when she said she will change the contact I as of now have from R148 to R49 for only one month I concurred on the grounds that I could bear to pay that sum yet presently I don't have the foggiest idea.